Privacy Policy

Balance Self-Care (“we,” “us,” or “our”) respects your privacy. This policy explains how information is handled when you visit balanceselfcare.ca or contact us through the website.

Clinical information

Psychotherapy appointments and clinical records are managed through Jane App. Clinical personal health information is handled according to applicable Ontario privacy requirements, including PHIPA, and Jane App's own privacy practices. This website does not store therapy session notes or clinical charts.

Website inquiries

If you submit a contact form, we collect your name, email address, subject, and message so we can respond to workshop, presentation, or general inquiries. We use this information only to respond to your request and related follow-up.

Cookies and analytics

Our hosting provider or analytics tools may collect standard technical information such as IP address, browser type, and pages visited. We use this information to maintain and improve the website.

Third-party services

Booking is provided by Jane App. Links to Instagram, Facebook, and Psychology Today are governed by those platforms' policies.

Contact

For privacy questions related to this website, email admin@balanceselfcare.ca.